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Thank you for taking the time to fill out our customer service survey form.  This feedback is used for internal improvement and quality control purposes.

Please select a value from 1 - 5.  5 being the highest, 1 being the lowest.  There is a field at the bottom of the page for comments, please use it to submit anything you feel to be important.

Service Order Number

Located on the top right hand side of your service order slip.

 

 

Your company name
   
 

 

1 = Lowest        5 = Highest

 

When you called ABT to place your service request was the person who answered your call courteous and professional?

 

  1  2  3  4  5   NA

Were you kept abreast of any scheduling changes?

 

 1  2  3  4  5    NA

Was the work done correctly the first time?

 

 Yes    No

Did the technician explain to you the work they completed in a manner that you understood?

 

 1   2  3  4  5
How would you rate the professionalism of our technician? (Appearance, manner, etc.)  1  2  3  4  5

 

Please rate your overall experience for the service call / installation

 

 

1  2  3  4  5

Please include any comments or suggestions in the space provided.  We value your constructive criticism or ideas on how we can better improve our service to you!


American Business Telephone © 2004
Email: service@abtcti.com